The Harley-Davidson® Shop at the Beach
4002 Highway 17 S.
North Myrtle Beach, SC 29582
US
Phone: (843)663-5555
Email:
Fax: (843)663-0150

The Harley-Davidson® Shop at the Beach Customer Testimonials

 
My experience with this dealership is beyond words.
The service department goes far above what is needed.
My bike broke down during a hailstorm, they sent a truck and a trailer from the shop to get my bike and repaired it quickly.
These guys are without a doubt the best.

Msg Bill Orr
By: Msg Bill Orr
Overall Rating: Star Star Star Star Star
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Ive had several bikes, but this was my first Harley. Everyone at "The Harley-Davidson Shop at the Beach" went out of their way before and after the sale to help me in any way possible. I live about 15 or 20 miles from the shop and I didnt have a way to get the bike home after i bought it, so they loaded it on a trailer and brought it to my house. A few days after the sale I came back to look around and they notice my tires on my bike looked a little low in air and told me to drive it to the service dept and they checked both tires. Great people to deal with from sales dept to the service dept.
By: william altman
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I moved to NMB 2 years ago & sold my fatboy before the move so I was eager to purchase another Harley. I have been in the shop dozens of times & always received a warm welcome from the entire staff. I knew that one day this would be the place to purchase my next bike. Well, that day was this past Sat at the fall rally. I purchased my dream bike, a 2012 street glide. Of course the bike is awesome, but the staff is equally as awesome ! Chuck Young in sales did a terrific job of getting me into the right motorcycle. I purchased some accessories including new pipes. After the install, I wasnt to crazy about them. So I talked to David & Marcus in Service, Ricky & Tracey in Parts and they all came together with a fix that has left me 100% satisfied. The effort of these folks needs to be commended as they truly are committed to total customer satisfaction. Something you dont see as much as you should these days. I cant thank these folks enough for everything they have done to make me a totally satisfied customer. I look forward to working with them for a long time. Great job folks ! Thanks again ... Dave
By: Dave Charmello
Overall Rating: Star Star Star Star Star
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"This Harley Shop from the minute you walk in the door makes you feel welcome and like family...the entire staff is not only friendly but very knowledgeable.Danny who sold us the bike was great from the minute we started talking about the bike till the minute we were handed the keys. We were so impressed by him ,I knew my son-in-law was looking for a new bike so we told him about our experience, they drove 5 hours to purchase a bike and could not have been more pleased. Juan goes above and beyond, this is not something you see often from a manager and always makes us feel welcome. Rick in parts is just awesome with his knowledge of Bikes and I feel I can go to him with any questions are concerns abouy my bike. OVER ALL we have a new family here in NM BEACH!!!!!!! HATS off to all of you and THANKS for a great experience!!!!"
By: Mickey 
Overall Rating: Star Star Star Star Star
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"Have been dealing with North Myrtle Beach Harley for 5 years. Jimmy has been my Tech on most services, sometimes Jeff. Both are very professional and do a great job every service. On this occasion I had two broken inner faring supports and a broken engine mount. I didn't know about the broken engine mount when I brought my Ultra in for the supports and excess vibration. Marcus and Ed were both very helpful in diagnosing and setting up the appointment with Jimmy. Jimmy did a wonderful job as always and found the broken engine mount causing the excess vibration. It should be said that both Jimmy and Jeff have outstanding reputations as the best mechanics in the Myrtle Beach area. Anyone using them can be assured that the job gets done right. Honest mechanics are hard to find."
By: Craig 
Overall Rating: Star Star Star Star Star
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"I was down for the Fall rally and noticed a leak around my primary. Sunday morning before I left to travel home I went in to see if the service department was open and to my surprise not only was it open, but it was fully staffed! They took my bike right in and repaired the inner seal and I was able to travel home with the peace of mind that all was well on my bike. The service staff were friendly and attentive. Thanks guys."
By: David 
Overall Rating: Star Star Star Star
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"I was down for the fall rally & my battery/service engine light came on. I took my bike in for repairs & found that a costly part had gone out. Due to this part's malfunction it in turn destroyed another costly part. The mechanic, Jimmy recocgnized the part as being a manufacture defect & recognized that the defective part also caused the other part to be destroyed. He relayed this info. to the service manager, Ed who in turn invloved Chad w/warranties & they replaced both parts for $100. A HUGE savings to me that I would never have known the difference had they not been honest. It was a nice surprise & greatly appreciated! I highly reccomend The Harley-Davidson shop at the Beach. Thanks again guys for being honest & saving us $ that we were entitled to save."
By: Stan Tracey 
Overall Rating: Star Star Star Star
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"I took my 2009 Ultra Classic in for a broken frame lock on October 4th. It took several days to get a new lockset in because of rekeying, but the service department offered to put the bike back together so that we could ride over the week-end. Once the part came in, the motorcycle was repaired in a very timely manner just as we were told. Much to my surprise the motorcycle had been washed and was cleaned beyond my expectations! Please note that we had just returned from a trip and had rode home in the rain, so one can only imagine how dirty that motorcyle was! Marcus, Ed, and Ricky were very courteous, professional, knowledgable, and friendly. I am very impressed by the service and parts departments. The ladies in the clothing department are very friendly and helpful as well. I look forward to doing more business with you. "
By: Wendell 
Overall Rating: Star Star Star Star
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"I have been looking for a while. Every time I came into the shop I talked to Danny. He was alway very helpful and knowledgeable. I was very pleased with the trade offer for my bike and very pleased with the price for the bike I purchased. Danny went over all aspects of the process and throughly answered any questions and concerns. I know that when I'm ready to upgrade to my next Harley that I will be coming back to North Myrtle Beach Harley Davidson. I can only hope that Danny is still around to help me out."
By: Bill 
Overall Rating: Star Star Star Star
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